1. You are receive product but there is any damage to your product or you receive product but different with you ordered
  2. Fill out purchase returns form complete
  3. Inform us with maximum  two days after the product received
  4. Marie's Craft agreed to replace / repair the product
  5. Send back the product to Marie's Craft

Warranty applies to defective goods and misdirected with provision the product, box and purchase order still intact and good condition.
Shipping fee will be paid by customer

If there is any issue within our products, please contact us at
  or telephone number + (62) 857 1277 0210


Return Form

All items sold on Marie's Craft are covered under the "Marie's Craft Buyer Protection Program" and/or "100% Satisfaction Guarantee". Depending on the applied Return policy, you may return your item to us within 7 or 14 calendar days from date of delivery.